FAQ
What is your return policy?
You can return products within 30 days from the delivery date and receive a full refund. To start the return process, contact us at info@valeriosfashion.com Return shipping costs are the responsibility of the customer.
What shipping options and costs do you offer?
We offer free shipping on all orders.
How long does delivery take?
Order processing time is 1–3 business days and delivery time is 3–9 business days.
What payment methods do you accept?
We accept credit and debit card payments, Shop Pay & Blik.
Do you offer discounts or promo codes?
Promo codes and discounts are available occasionally. Subscribe to our newsletter to receive updates.
Is the product available?
Our website provides up-to-date information on product availability. If out of stock, you can sign up to receive a notification.
How can I choose the right size?
Each product page includes a size guide to help you choose the correct measurement.
Are the products original and authentic?
Yes, we guarantee the authenticity and high quality of all our products.
Do you offer a warranty or right of withdrawal?
Yes, we guarantee the quality of our products. If you have any issues, please contact us directly.
Can I track my order?
Yes, after shipping you will receive a tracking number.
How can I contact customer service?
You can write to us at info@valeriosfashion.com or call us at: +31 97010266164.
What should I do if I receive a damaged or incorrect product?
Contact us immediately at info@valeriosfashion.com We will replace the product or issue a refund.
Do you offer free shipping?
Yes, shipping is free.
What is your order cancellation policy?
Orders can be canceled or modified before shipping. Please contact us as soon as possible.
Are my payment details secure?
Yes, we use modern encryption technologies to protect your data.
Do you have a physical store?
We currently operate exclusively online and do not have a physical store.
Do you offer gift wrapping or gift cards?
At the moment we do not offer gift wrapping or gift cards.